The word around
town is Andromeda
provides industry leading
Here’s what some of our clients have to say about that –
Andromeda helps me with so many different aspects of our technology at Rush SurgiCenter. Strategic planning, budgeting, resource management, day-to-day service for our team – you name it. Their service is excellent. Response time is nearly immediate and we are very happy with the relationship we’ve built with their team. We are proud to call Andromeda our technology partner. Every interaction from technicians, to management, all the way up to their CEO is about what I would expect from an IT firm.
Katie Carlson, Administrator | Rush Surgicenter
Sisters of St. Francis of Mary Immaculate has entrusted our technology needs to Andromeda for over 15 years. We’ve gotten help from their group for our phone system, our IT needs, our security needs and even for some of our website needs. Andromeda has helped us update equipment, stay current with technology. Andromeda’s team has become a part of our team. They are quick, smart and always polite whenever we need their assistance. I’d highly recommend their services.
Renee Cipriani, Executive Assistant | Sisters of St. Francis of Mary Immaculate
Our team has trusted Andromeda with our technology needs for over 10 years. We’ve worked with their team to handle our phone system upgrades, IT needs, EMR solution updates as well as keeping our website updated. We operate out of 11 office locations and 15 different hospitals. Our doctors, staff and patients all depend on our technology systems functioning properly.. We are happy that we have an IT team we can truly trust. Any time we need them, they are there for us.
Candice Wyatt, Director of Client Operations | Cardiothoracic & Vascular Surgical
We’ve been using Andromeda since 2017 as our IT vendor. We had 100+ devices across 5 different medical offices. Downtime…was not an option as most of our offices are seeing patients 6+ days a week. We are very happy with our continued relationship and partnership with Andromeda. Their team is wonderful and supportive from the technicians that visit our offices to the account management staff and leadership as well. They are a valued asset to our team.
Tracy Abrams, Project Manager HR & IT | Women's Healthcare of Illinois
We’ve been working with Andromeda Technology Solutions going on 25 years now. They’ve helped our firm in many ways with our IT needs, phone system and more. They have knowledgeable staff who are always there when we need them. I also like that we have a single point of contact for the most part who knows our business. Over years of working with Andromeda and their team, we’ve built a relationship that allows them to truly understand our needs with minimal hand holding.
Dan, James T. Borello & Co
I cannot say enough about how smoothly things have gone since we turned over all of our IT support to your team. We have fewer issues, I know exactly what my monthly and annual costs will be and I really feel like this proactive approach to our IT is the way to go. My only regret is that we didn’t do this sooner. I have a personal relationship with my account team and I can trust that when it comes to our technology. I’d recommend Andromeda to anyone looking for professional IT service.
Teresa Jackson, Practice Manager | Women’s Health Consulting
I needed a responsive team who could get things moving quickly in an organized way – Andromeda fit that need. Andromeda has helped us make the transition to a cloud based practice, which has been a great move towards a more efficient, streamlined system. I feel better knowing that we have updated our network with a focus on security. The team helps us figure out how to get the most out of our technology so we can get more done with less stress. They are quick, patient and extremely helpful.
Madeline M., Center for Reproductive Care
Their team is personable, easy to talk to and you genuinely feel heard when you have an issue. They are always available to help. We work with doctors and medical professionals from our 7 different locations so prompt response and resolution is a must have. They’ve helped us improve connectivity, speed and various other segments of our network. I can’t imagine that you’d find a better partner for IT support than Andromeda. They understand the complexities that the medical industry brings.
Tracy Grobarcik, COO | Women's Healthcare of Illinois
They’ve helped with phone support, access control and IT. They are a local company with quick service, they have a great reputation and they are one vendor that can handle our many different needs. In terms of our overall experience, Andromeda’s team is hands on and knowledgeable. They have been very responsive and helpful with any questions I’ve had. We can depend on their service. I’d 100% recommend Andromeda to other business owners looking for a reputable and professional security firm.
Becky Burke, The Horton Group
Working in commodity brokerage, we exchange data at all hours across global markets so it is incredibly important that we are up and running 24/7. I’ve noticed fewer hardware issues which has directly increased productivity. Connectivity and response time are critical to us. The helpdesk is always responsive and knowledgeable. Overall I am very happy with the service we get from Andromeda. It is great to work with a team that understands our needs as well as the demands of our industry.
Patrick Lafferty, President | Capital Trading Group
The medical field is a target for cybercrime and I had already heard of a few other surgical centers having issues. Their team has been consistently responsive, easy to understand, trustworthy, professional and kind. We have 15 doctors, a sizable staff and a very busy facility so resolving issues quickly is very important. We need to spend our time working with our patients – Andromeda lets us do that. You can really tell you are working with a team that specializes in medical IT support.
Mary Kohl, Oak Surgical Institute
They are dependable, knowledgeable and trustworthy. Having a partner that works with the multiple technologies and software applications our industry demands is key to keeping pace with our peers. Their ability to handle issues remotely keeps our productivity high and allows us to get back to work quickly. Their staff is professional and incredibly easy to work with. Relying on Andromeda for all our IT needs is like having an older brother that knows how to fix anything!
Anita Fay, Fay, Farrow and Associates
They have the knowledge and expertise required to keep up with the demands of our three offices. They’ve been able to link our offices together seamlessly utilizing every technology we depend on. At the increasing speed with which we are required to respond to clients, accessibility is a must. Andromeda helps us stay on top of our day-to-day utilizing the advancements of technology. They’re responsive and most importantly, they’re honest. I think that they do a very good job.
Carl Buck, Partner | Rathbun, Cservenyak & Kozol, LLC
The first project Andromeda handled for our firm was implementing a new phone system in 2010. They handled our wiring, installed the system and fully trained our staff. Since then, our relationship has grown and we’ve entrusted Andromeda with all of our IT, phone and security needs. It is invaluable to have one vendor handling all of our technology needs. We’re lawyers, we aren’t IT pros. We need to focus all of our energy on our clients. Andromeda gives us that ability.